Privacy Policy

SARL les 2 Capitaines - Religion Rugby is committed to protecting the privacy of all users of our website, religion-rugby.com. Please read the following privacy policy, which explains how we use and protect your information. We will be the "data controller" of the information you provide to us.

This privacy policy applies to all users, whether registered or not, of our website.

 

1. CONTACT US

If you have any questions or requests regarding this privacy policy or how we process your data more generally, please contact us at contact@religion-rugby.com.

 

2. HOW WE COLLECT YOUR INFORMATION

We collect your personal information when you interact with us or our services, such as when you use our Sites to place an order. We also observe how visitors use our Sites, to help us improve our services and optimize our customer experience.
We collect information:

  • when you create an account or change your account settings;
  • when you place an order or during the processing of an order (payment and delivery);
  • when you contact us directly by email, phone, mail, messaging, or via our chat, and
  • when you browse and use our Sites (before and after creating an account).

We also collect information from third-party sites, such as advertising platforms and our fraud detection service provider.

 

3. INFORMATION YOU PROVIDE TO US

As part of our privacy commitments to our customers and, more generally, to visitors of our Sites, we are committed to transparency regarding the information you provide to us.

When you visit our Sites or place orders on Religion Rugby, we ask you to provide information about yourself: your name, contact details, delivery address, order details, and payment information (credit/debit cards).

We also collect information about your use of our Sites and when you post messages on our Sites or when you contact us or send us comments, by email, mail, phone, or chat. If you contact us by phone, your call may be recorded for training and service improvement purposes, and we will take notes related to your call.

 

4. USE OF YOUR INFORMATION

We collect technical information from your mobile device or computer, such as its operating system, device and connection type, and the IP address from which you access our Sites.

We will only process the data we collect about you if we have a relevant legal basis: if we need to process your information to provide you with the service you have requested or for the conclusion of a contract, if we have your consent, if we have a justifiable reason to process your data, or if we are legally required to do so.

 

5. COOKIES

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse our cookies, please note that some parts of the Site may become inaccessible or not function properly.

 

6. DIRECT MARKETING

If you have given your consent or if we have a justifiable reason (and if the law allows us to do so), we will use your information to present you with our other products and services that may be of interest to you. We will contact you by email or phone. You can control your email marketing preferences by clicking on "My Account," then once logged in, under "My personal information."

 

7. AUTOMATED DECISION-MAKING

We perform anti-fraud checks on all our customers. When we believe we detect fraudulent activity, we may prevent you from placing an order and using our Sites.

 

8. RETENTION OF YOUR INFORMATION

We will not retain your information longer than we deem necessary.

 

9. DISCLOSURE OF YOUR INFORMATION

The information we collect about you is stored on our servers located in France. We will never share your information with third parties.

 

10. SECURITY

We adopt robust technologies and policies to ensure that the personal information we hold about you is adequately protected.

 

11. YOUR RIGHTS

Under data protection law, you may have a number of rights regarding the data we hold about you. If you wish to exercise any of these rights, please contact our Data Protection Officer using the contact details below. To learn more about your rights, please contact your relevant data protection authority.

 

12. CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy will be posted on the Sites, and where appropriate, we will notify you of such changes, for example by email.

 

13. COMPLAINTS

If you are not satisfied with our responses to your complaints, or if you consider that our processing of your information does not comply with data protection law, you can lodge a complaint with the Commission Nationale Informatique et Libertés (CNIL), 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07 (Phone: 01.53.73.22.22)
Website: www.cnil.fr

Last updated on this privacy policy: 24/05/2018