Delivery Conditions
Delivery: Frequently Asked Questions
What are the delivery times and rates?
In 2026, 96% of orders will arrive at your home or a relay point in less than 72 hours.
Religion Rugby prepares your order within a maximum of 48 hours from receipt of payment on the website.
For all orders in mainland France, transport times are 48 to 72 hours for parcels shipped via La Poste.
For all international orders, delivery times can vary between 3 and 25 days.
Chronopost orders are processed and shipped the same day if placed before 2 PM (latest drop-off time at La Poste), Monday to Friday.
Any Chronopost order placed after 2 PM from Monday to Friday cannot be shipped the same day and be eligible for next-day delivery.
Chronopost orders placed on Friday will only be delivered from the following Monday. Chronopost deliveries are not made on Saturdays.
Delivery fees are as follows:
| Country | Rates |
| Mainland France |
Free delivery for orders over €60 to a La Poste Pickup relay point Free delivery for orders over €100 for home delivery with La Poste €4.90 for orders under €60 to a Pickup relay point €7.90 for orders under €100 for home delivery €11.90 with Chronopost |
|
Belgium, Luxembourg, Spain, United Kingdom, Germany, Austria, Portugal, Italy |
€18 with La Poste |
|
French Overseas Departments (Guadeloupe, French Guiana, Martinique, Mayotte, Reunion, St-Barthélémy, St-Martin, St-Pierre-et-Miquelon) |
€25 (Colissimo by air) |
|
French Overseas Territories (New Caledonia, French Polynesia, French Southern and Antarctic Lands, Wallis and Futuna) |
€40 (Colissimo by air) |
| Europe (outside EU) | All deliveries €25 |
| Japan | All deliveries €25 |
| North America | All deliveries €30 |
| Africa | All deliveries €40 |
What are the delivery locations?
We deliver your order to Metropolitan France, Corsica, Europe (EU and non-EU), Japan, North America, and Africa.
I still haven't received my order.
If you still haven't received your order, we sincerely apologize. We process and ship orders the same day if they are placed before 4 PM for Relay Point or standard Colissimo, and 2 PM for Chronopost.
Contact us directly by phone at 05 81 97 81 02 or by email at contact@religion-rugby.com
To help us assist you as quickly as possible, please provide your order number or the email address you used to place the order.
In the event of a confirmed and verified loss or theft of a parcel by the carrier, logically, the sender (Religion Rugby) is not obliged to send a new parcel or refund the order. It is your responsibility to contact us to find an amicable solution.
I received an incomplete order
Your order arrived incomplete; we sincerely apologize.
Contact us directly by phone at 05 81 97 81 02 or by email at contact@religion-rugby.com
To help us assist you as quickly as possible, please provide your order number or the email address you used to place the order.
I received a product that does not match my order
You just received your order, and the product is not the correct one?
We sincerely apologize for this error. Please contact us and return the item (RELIGION RUGBY, 2 bis rue Paul Charrier, 31100 Toulouse). We will process a credit note, exchange, or refund.
For more information, do not hesitate to contact our customer service by sending an email to contact@religion-rugby.com.